NEWSLETTER

✅ PRODUCT NAME:

Premium Clean Crayfish (Obu) – Flavor-Packed & Locally Sourced

🦐 PRODUCT DESCRIPTION:

🌟 Taste the Difference with Every Pinch!
Add that authentic Nigerian flavor punch to your meals with our Premium Clean Crayfish (Obu). Sourced directly from trusted local fishermen, sun-dried and hygienically packed, this crayfish brings out the rich, smoky, and savory taste that defines our beloved native dishes. Whether you're preparing Egusi, Afang, Okro, Ogbono, Vegetable Sauce, or even a delicious pot of native jollof, this crayfish is your secret ingredient to irresistible flavor! 💥🍛

💎 Key Features:

• ✅ 100% Clean & Sand-Free – Triple sorted & debris-free

• ✅ Locally Sourced – Freshly caught and dried in Nigeria

• ✅ No Preservatives or Additives – Pure crayfish flavor

• ✅ Flavor Enhancer – Intensifies taste naturally

• ✅ Rich in Protein & Minerals – Boosts nutrition in every meal

• ✅ Ready to Use – Just pound/blend and sprinkle into your pot!

🍲 How to Use:

Blend, pound, or sprinkle whole. Add it while your food is cooking to infuse that irresistible umami kick. Great for soups, stews, sauces, yam porridge, and rice dishes.

🌍 Ideal For:

• Nigerian home kitchens 🏡

• Local & continental restaurants 🍴

• Food vendors & caterers 🛍️

• Export traders & diaspora kitchens 🌍

🧺 Available Pack Sizes:

• Full Custard Pail

• Half Custard Pail

• FULL BAG

🚚 Why Buy Crayfish from KOOD.com.ng?

Because you deserve the cleanest, tastiest, and most affordable crayfish on the market – delivered fast, fresh, and reliably to your doorstep anywhere in Nigeria. 🛵💨

We guarantee quality and value for your money with every pack.

🛍️ Buy & Return Policy – KOOD.COM.NG

Welcome to Kood.com.ng – your trusted online marketplace for groceries, foods, and beverages. We value your trust and are committed to providing quality products with a smooth shopping experience. Please review our Buy & Return Policy below:

✅ BUYING POLICY

1. Product Availability
   All items listed are subject to availability. While we strive to keep our inventory up-to-date, in the event an item is out of stock after you’ve placed your order, we will contact you immediately for a substitution or refund.

2. Order Confirmation
   After placing an order, you will receive an email and/or SMS confirmation. This confirmation serves as acknowledgment that we have received your order and are processing it.

3. Payment Options
   We accept secure online payments via:

• Debit/Credit Cards

• Bank Transfers

• USSD Payments

• Pay on Delivery (available in select cities)

4. Order Fulfillment & Delivery

• Orders are processed within 24–48 hours, excluding Sundays and public holidays.

• Delivery timeline depends on your location, typically between 1–3 working days.

• We deliver nationwide via verified logistics partners.

🔄 RETURN & REFUND POLICY

Due to the nature of groceries and perishable food items, we apply a strict but fair return policy as follows:

1. Returnable Items

You may return items that:

• Are damaged, spoiled, or expired upon delivery

• Are incorrect items sent (different from what you ordered)

• Are not as described on our website

⚠️ Items like fresh produce, frozen foods, and open packages are non-returnable due to hygiene and safety reasons, unless they were delivered in bad condition.

2. Non-Returnable Items

• Items not in original condition or packaging

• Items returned after 24 hours of delivery

• Perishables like fresh fruits, vegetables, frozen foods, etc.

• Opened or partially used food items

3. Return Process

To request a return:

1. Contact our Customer Support within 24 hours of delivery via:

   • Call/WhatsApp: +234 912 002 5663

   • Email: support@kood.com.ng

2. Share photos/video evidence of the product condition

3. We will guide you through the return or replacement process

4. Refund Options

Approved returns are eligible for:

• Full Refund to your original payment method

• Wallet Credit for future purchases

• Replacement of the item (based on availability)

Refunds are processed within 3–7 business days after approval.

🤝 Customer Satisfaction Guarantee

Your satisfaction is our top priority. We go the extra mile to ensure quality and timely delivery. If you experience any issue, please reach out — we’re always happy to help!

📩 Contact Us

Need help?
Email: support@kood.com.ng
Phone/WhatsApp: +234 912 002 5663
Hours: Mon–Sat, 8 AM – 6 PM

🛒 Kood.com.ng – Nigeria’s Food & Beverage Marketplace
Quality. Convenience. Delivered.